1. Acceptance
By using this website, submitting a sample request, or accessing the client portal, you agree to these terms. Where a signed services or confidentiality agreement exists, that agreement takes precedence.
Legal
Terms of service
This document is a working draft maintained in the administrative console and is pending review by legal counsel before it is treated as final.
Pending legal review
Sections marked with brackets are placeholders flagged for counsel. Commercial and liability terms are not final and are superseded by any signed agreement.
2. Nature of services
HDChroma provides contract analytical testing. It does not manufacture, distribute, sell or recommend any compound, and does not provide medical, veterinary, regulatory or legal advice. Nothing on this site or on a certificate constitutes an endorsement of a material or a statement that it is suitable for any particular use.
3. Scope of work
Work is performed only within a scope agreed in writing before analysis begins. Determinations not listed in the agreed scope are not performed and are reported as not tested. Turnaround estimates are estimates and are affected by sample condition, quantity, and any investigation arising during analysis.
4. Sample submission and handling
You represent that information provided about a sample — including identity, hazards and regulatory status — is truthful and complete, and that you are legally entitled to possess the material and to submit it for analysis. Hazardous or improperly declared material may be refused or disposed of. Samples may be consumed during testing; retained quantities and disposal timing are set out in the scope agreement. [Placeholder — sample retention and disposal terms pending counsel review.]
5. Certificates and their limits
A certificate issued by HDChroma describes the sample as received by the laboratory and covers only the determinations listed on the certificate. Results apply to the sample tested and to the tests actually performed. A certificate does not describe any other lot, container or shipment, and does not warrant conformity of any wider population of material.
6. Certificate integrity
Issued certificate versions are immutable. Corrections are issued as new versions and superseded versions are retained. A certificate may be revoked with a recorded reason, after which public verification will report it as revoked. Reproduction of a certificate must be in full; partial reproduction is not permitted without written consent.
7. Confidentiality
Client identity, submission content and analytical data are treated as confidential and are disclosed only on your instruction or as required by law. Whether a client display name appears on a publicly verifiable certificate is controlled by an explicit per-client setting.
8. Fees and payment
[Placeholder — fees, invoicing schedule, payment terms and late-payment provisions to be completed and confirmed by counsel.]
9. Limitation of liability
[Placeholder — liability cap, exclusion of consequential damages, and remedy limited to re-performance of the affected determination, to be confirmed by counsel.]
10. Governing law
[Placeholder — governing law and venue to be confirmed by counsel, expected to be the State of Nevada.]
11. Changes
These terms may be updated. Continued use of the website or services after an update constitutes acceptance of the revised terms.